Customer service request

For customer service or support requests, you can use the form below.

Alternatively, you can use the following contact options:

For odorization control inquiries::

E-mail or phone: 02339 12 09 0

For inquiries in the field of chromatography:

E-mail or phone: 02339 12 09 59

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To view the screen, we use the TeamViewer software, which you can download free of charge here. Further information about the various security measures of the TeamViewer software can be found at the manufacturer TeamViewer.de. Click on the Teamviewer icon if you would like to download the software now.

Request

Gender

Title

First name *

Name *

Company/University *

Department/building *

Street

POSTCODE

Place

Country

Phone *

Fax

E-mail *

The question concerns

Instrument model *

Serial number

Firmware version

Software version

Problem description *

Data protection *

By sending the form you agree that Axel Semrau GmbH & Co. KG will save and process your above mentioned data according to our privacy policy for the purpose of processing your request. Axel Semrau may pass on your data to service partners who are responsible for your country in order to process your customer service enquiry. Axel Semrau may contact you by e-mail, telephone or letter for the purpose of advertising. You can withdraw this consent at any time without giving reasons to Axel Semrau GmbH & Co. KG, Stefansbecke 42, 45549 Sprockhövel or by e-mail at widerruf@axelsemrau.de with effect for the future.

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Alternatively, you can use the following contact options:

Request

Axel Semrau GmbH & Co. KG

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